14-Day Returns

You may request an eligible return within 14 days of delivery.

To be eligible for a voluntary return, the item must be:

• Unworn and unused
• In its original condition
• Returned with its original packaging
• Accompanied by proof of purchase

To request a return, please email support@glamauriya.com with your order number and the reason for your return.

Please contact us before sending any item back. Returns sent without first contacting GLAM AURIYA may not be processed correctly.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, incorrect, or materially different from its description, please contact support@glamauriya.com and provide:

• Your order number
• A description of the issue
• Clear photographs of the item and packaging, where appropriate

We will review your request and provide an appropriate resolution in accordance with applicable consumer-protection requirements.

Exchanges

If you would like to exchange an eligible item for another size or product, please contact us within 14 days of delivery.

Exchanges are subject to product availability and our return conditions.

Return Shipping

Change-of-Mind Returns

For eligible change-of-mind returns made within our 14-day return period, customers are responsible for the cost of returning the item to GLAM AURIYA.

Original shipping charges are non-refundable unless otherwise required under applicable law.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or materially different from what you ordered, please contact support@glamauriya.com before returning it.

GLAM AURIYA will review the issue and provide appropriate return instructions and a resolution.

Refunds

Once your returned item has been received and reviewed, we will notify you of the outcome.

If your refund is approved, it will be processed using the applicable payment method. Please note that your bank or payment provider may require additional processing time before the refunded amount appears in your account.

Change of Mind

Our 14-day return period applies to eligible change-of-mind returns, subject to the return conditions outlined above.

Exceptions

Certain items may not be eligible for change-of-mind returns where this is clearly communicated at the time of purchase.

Any such exclusions do not limit rights that may apply to damaged, defective, misdescribed, incorrect, or non-conforming goods under applicable law.

Contact Us

If you have any questions about returns, exchanges, or refunds, please contact:

Email: support@glamauriya.com

GLAM AURIYA
Adorn Your Aura.