Terms of service
Welcome to GLAM AURIYA.
These Terms of Service apply when you visit our website, browse our products, place an order, or otherwise use the services available through our online store.
Throughout these Terms, “GLAM AURIYA,” “we,” “us,” and “our” refer to the business operating GLAM AURIYA.
By accessing our website or purchasing from us, you agree to these Terms of Service together with the other policies made available on our website.
Please read these Terms carefully before using our website or placing an order.
Our Online Store
GLAM AURIYA offers jewelry and related products through our online store.
Our collection features stainless steel jewelry with PVD 18K gold plating, including earrings, rings, bracelets, necklaces, and other jewelry pieces.
We aim to present our products and related information as clearly and accurately as possible.
Product Information
We make reasonable efforts to display product descriptions, colors, images, dimensions, materials, and other product information accurately.
However, colors may appear differently depending on your device, screen settings, lighting, and other factors.
Please review the individual product description and available options carefully before placing your order.
Products & Availability
All products are subject to availability.
An item appearing on our website does not guarantee that it will remain available until an order has been successfully processed.
If an item becomes unavailable after an order has been placed, we will contact you regarding the affected order and available options.
Prices
Product prices are displayed on our online store.
Any applicable shipping charges or other charges will be displayed during checkout where applicable.
We may change product prices and promotions from time to time. The price applicable to your purchase will be the price presented for your order when you complete the transaction, subject to applicable law.
Orders
When placing an order, you are responsible for providing accurate and complete information, including your:
- Name
- Contact details
- Delivery address
- Billing or payment information where required
Please review your order information carefully before completing your purchase.
Receiving an order confirmation does not affect any rights or obligations that apply under applicable law.
Payment
Orders must be paid using one of the payment methods available through our checkout.
Payment information is processed through the payment services available through our online store.
If a payment cannot be successfully processed, the order may not be completed.
Shipping & Delivery
We currently offer delivery within the United Arab Emirates.
We offer FREE standard UAE delivery on qualifying orders of AED 200 or more.
For orders below AED 200, the applicable delivery charge will be displayed at checkout.
For more information about delivery, tracking, and delivery issues, please review our Shipping & Delivery Policy.
Returns, Exchanges & Refunds
Eligible voluntary returns may be requested within 14 days of delivery, subject to the conditions described in our Returns & Refunds Policy.
Different rights or remedies may apply where an item is damaged, defective, incorrect, misdescribed, or does not conform to the order.
Nothing in these Terms is intended to exclude or restrict rights or remedies that cannot lawfully be excluded under applicable consumer-protection laws.
Please review our Returns & Refunds Policy for further information.
Jewelry Care
Our jewelry should be cared for appropriately to help maintain its appearance.
Please review our Jewelry Care page for guidance about cleaning, storage, moisture, chemicals, and everyday wear.
Promotions & Discount Codes
From time to time, GLAM AURIYA may offer promotions, discount codes, or special offers.
Additional terms or eligibility requirements may apply to individual promotions.
Unless otherwise stated, promotional offers cannot be exchanged for cash.
Website Use
You agree not to use our website:
- For unlawful purposes
- To interfere with the operation or security of the website
- To attempt unauthorized access to the website or related systems
- To transmit malicious software or harmful code
- To infringe the rights of GLAM AURIYA or another party
- In any manner prohibited by applicable law
Intellectual Property
The GLAM AURIYA name, branding, original website content, graphics, photographs, text, and other materials owned by GLAM AURIYA are protected as applicable under intellectual-property laws.
You may use our website for personal shopping and informational purposes.
Nothing in these Terms grants permission to reproduce, distribute, commercially exploit, or otherwise use GLAM AURIYA-owned materials without appropriate authorization, except where permitted by applicable law.
Third-Party Services
Our online store may use or provide access to third-party services, including payment, technology, delivery, or other service providers.
Use of third-party services may also be subject to the applicable provider’s terms and policies.
Privacy
Your privacy is important to us.
Personal information collected through our store is handled in accordance with our Privacy Policy and applicable requirements.
Consumer Rights
Nothing in these Terms is intended to limit or exclude any consumer rights that cannot legally be limited or excluded.
GLAM AURIYA will handle orders, complaints, product issues, returns, and refunds in accordance with our published policies and applicable requirements.
Changes to These Terms
We may update these Terms when appropriate, including where our services, business practices, or applicable requirements change.
Updated Terms will be made available through our website.
Applicable Law
These Terms are governed by the applicable laws and regulations of the United Arab Emirates.
Any dispute will be handled in accordance with applicable law and the jurisdiction of the competent authorities or courts.
Contact Us
If you have questions regarding these Terms of Service or an order, please contact us:
Email: support@glamauriya.com
GLAM AURIYA
Adorn Your Aura.